Is Hyperoptic’s Fair Fibre Plan Right for You? A Look at Their Social Tariff Broadband

Broadband isn’t a luxury anymore—it’s a necessity. Whether you’re working from home, helping your kids with homework, or simply staying connected to family and services, reliable internet shouldn’t break the bank. That’s where Hyperoptic’s Fair Fibre Plan comes in. It’s a low-cost, high-quality broadband option designed specifically for people receiving certain government benefits. But is it worth switching? Here’s everything you need to know about Hyperoptic’s social tariff—and whether it fits your needs.

 What Makes Hyperoptic’s Fair Fibre Plan Different?

• Affordable price: Enjoy premium features without the premium cost

• Fast, reliable speed: Up to 50 Mbps (download and upload)

• No price hikes: Flat rate with no mid-contract surprises

• Flexible terms: No activation fee, no penalties, cancel anytime

• Eligibility required: Must receive specific government benefits to qualify

 Want to check if you qualify? Visit Hyperoptic’s Fair Fibre Plan page and apply online in minutes.

What Is the Fair Fibre Plan?

Hyperoptic created the Fair Fibre Plan to support low-income households that still need high-speed broadband. It’s part of their commitment to digital inclusion—ensuring people aren’t left behind simply because of their financial situation.

Unlike some discount broadband options, this plan still delivers a solid experience:

• 50 Mbps download/upload speed (faster than many entry-level plans)

• Unlimited usage with no speed throttling

• Works for video calls, streaming, browsing, and schoolwork

It’s not stripped-down internet. It’s just fairly priced.

Who’s Eligible for Hyperoptic’s Social Tariff?

To qualify, you must receive at least one of the following:

• Universal Credit

• Income Support

• Pension Credit

• Income-related Employment and Support Allowance (ESA)

• Income-based Jobseeker’s Allowance (JSA)

• Housing Benefit

You’ll need to provide proof during the sign-up process—usually a recent benefits letter or screenshot from your online benefits portal. Hyperoptic reviews your application quickly, and once approved, you can book your installation right away.

What’s the Catch?

Honestly, not much. Here’s what you should know:

Pros

• Same great service as regular customers

• No setup or installation fees

• No credit checks or contracts

• Cancel anytime with no penalty

• Friendly customer service

Cons

• Only one speed tier (50 Mbps)

• Must be in a building already wired for Hyperoptic

• You need to reapply if your eligibility changes

If your home isn’t already connected to Hyperoptic’s network, they won’t be able to offer the plan just yet—but they’re expanding fast.

Is 50 Mbps Enough?

For most households, yes. Here’s what 50 Mbps typically supports:

• HD streaming on 1–2 devices

• Zoom calls without freezing

• Browsing and social media

• Schoolwork or job applications

If you’ve got multiple people in your household constantly streaming or gaming, you might eventually need more bandwidth. But for general use, it’s solid and dependable.

Why Hyperoptic?

Most low-cost plans from other providers come with a catch: slower speeds, hidden fees, or limited usage. Hyperoptic’s approach is refreshingly different. They don’t throttle speeds, don’t charge installation fees, and don’t penalize you if you cancel. Their symmetrical speeds (equal upload and download) are perfect for video calls, online classes, and file sharing. And their customer support is UK-based, helpful, and doesn’t leave you on hold for half an hour.

How to Sign Up

1. Check if your address is covered
   Use Hyperoptic’s postcode checker to confirm service is available in your building.

2. Fill out the quick form
   Upload proof of your benefit and submit your application.

3. Book your installation
   Once approved, schedule your install or activate your service.

4. Start browsing
   Enjoy fast, reliable broadband with no stress.

Final Thoughts

Hyperoptic’s Fair Fibre Plan is one of the most genuinely helpful broadband options out there for low-income households. It’s fast, it’s affordable, and—most importantly—it doesn’t treat you like a second-class customer. If you’re eligible, it’s absolutely worth applying. And if you know someone who might qualify, point them to Hyperoptic. Everyone deserves access to fast internet—this plan makes sure of it.

FAQs

Can I upgrade later if I need faster speeds?
Yes. You can switch to a higher plan at any time if your situation changes.

Do I have to sign a long-term contract?
Nope. The Fair Fibre Plan is contract-free, so you can cancel at any time.

What happens if I stop receiving benefits?
You’ll need to inform Hyperoptic. You can either cancel or switch to one of their regular plans.

Does this include a landline?
No, it’s broadband-only. But you can add a phone service separately if needed.

How long does installation take?
If your building is already Hyperoptic-ready, installation usually happens within a few days.