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Moving house comes with enough to-do lists. Switching internet providers shouldn’t add to the stress. That’s why Hyperoptic offers a refreshingly simple solution for those looking to change or upgrade their broadband when settling into a new address.
With One Touch Switch, users don’t need to spend hours on hold or chase old providers. Hyperoptic handles the entire process, from coordinating the switch to making sure there’s no service interruption so customers can focus on unpacking boxes, not buffering videos.
Switching Made Effortless with One Touch Switch
One Touch Switch is designed for simplicity. Once a customer confirms their plan, Hyperoptic manages the transition behind the scenes, working directly with the previous provider to arrange a smooth switch.
Here’s how the process works:
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Enter the new address to check availability
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Choose a broadband plan that suits the household
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Authorise the switch—Hyperoptic takes it from there
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Receive a switchover date with no surprises or downtime
There’s no need to contact the previous provider directly. Everything is handled through a single, secure request.
Check availability at your new address
Thinking of Bringing a Contract to the New Home?
Some people may consider transferring their current broadband contract to the new address. That can work—if the provider covers the new location. But there are things to keep in mind:
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Not all providers offer nationwide coverage
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A new contract term may be required
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Transfer fees might apply
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Speeds and service quality can vary based on the area
Before committing to a transfer, it’s worth comparing what’s available. In many cases, Hyperoptic offers faster speeds, better reliability, and clearer pricing, often with no need to lock into long-term contracts.
Why More Movers Are Choosing Hyperoptic
Many broadband providers make switching complicated. Hyperoptic does the opposite. The process is clean, fast, and designed to save time, especially during a move.
Customers appreciate:
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No hidden steps or long waits
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No need to cancel existing service manually
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No vague fees or overlapping charges
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Just a straightforward switchover with real support behind it
Hyperoptic also uses full fibre directly to the building in many areas, resulting in faster, more stable connections than older copper-based services.
A Closer Look at the Benefits
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Fast setup – Most switches happen within a few working days
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No downtime – Services are timed to keep users connected
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Clear communication – Hyperoptic keeps customers informed every step of the way
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Flexible options – A range of speeds and contract types to fit different needs
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Better value – Competitive prices without gimmicky intro rates
The difference is clear: it’s not just about switching providers—it’s about improving the entire broadband experience.
Final Thought
Moving home is the perfect time to rethink broadband. For those looking for fast, reliable internet without the switch-over headache, Hyperoptic’s One Touch Switch makes it easier than ever.
There’s no paperwork to chase, no confusing timelines, and no downtime. Just better internet, ready when and where it’s needed—with zero hassle.
FAQs
Does Hyperoptic contact the old provider directly?
Yes. With One Touch Switch, customers do not need to contact their existing provider. Hyperoptic takes care of that.
Is there a service gap during the changeover?
The switch is designed to avoid gaps. Customers are given a clear switchover date and remain connected throughout.
Are there cancellation fees from the old provider?
That depends on the contract status. It’s always wise to check terms before switching, especially if still within a minimum period.
How long does it take to activate service?
In most cases, the process is completed within a few business days, with updates provided along the way.
